Rewards & Loyalty

Inside TD Rewards: How The Dispensary’s Colorado Loyalty Program Works

The Dispensary has built one of Colorado’s more structured cannabis loyalty offerings through its TD Rewards program, giving regular shoppers a way to earn points, unlock tiered perks, and access exclusive promotions across multiple locations statewide. Designed to reward consistency while staying compliant with Colorado regulations, TD Rewards reflects how modern dispensaries blend customer engagement with responsible data and communications practices.

Overview of The Dispensary TD Rewards program

TD Rewards is a points-based, tiered loyalty program available at The Dispensary’s Colorado locations, including Breckenridge, Crested Butte, Dillon, Littleton, and Colorado Springs North. The program is free to join and is aimed at encouraging repeat visits by offering increasing benefits as customers spend more over time.

At its core, TD Rewards allows members to earn points for every dollar spent, with higher tiers earning points at a faster rate. These points can be redeemed for discounts and promotional offers, while tier status unlocks additional non-cannabis perks such as accessory savings and exclusive events.

Tier structure and earning rates

TD Rewards is organized into three primary tiers, each designed to reward deeper engagement:

  • Emerald Tier
    Members earn 1 point per $1 spent. This entry-level tier includes birthday rewards, access to happy hour promotions, and 10% off gear and accessories.
  • Diamond Tier
    Diamond members earn 1.1 points per $1 spent, along with birthday rewards, happy hour access, and 20% off gear and accessories.
  • Top Tier
    The highest tier earns 1.2 points per $1 spent and includes all standard perks plus 30% off gear and accessories and access to exclusive deals and product drops.

This tiered model mirrors a broader trend in cannabis retail, where higher-spending customers are rewarded not only with savings but also with early access and limited-edition offerings that create a sense of exclusivity.

Enrollment, points tracking, and communications

Customers can enroll in TD Rewards online or in-store and are able to check their points balance digitally. The Dispensary uses established cannabis retail engagement technology to manage loyalty accounts, point tracking, and promotional communications.

A key requirement of TD Rewards is that members must opt in to both email and text messaging. This allows The Dispensary to notify participants about point balances, tier changes, birthday offers, happy hours, and exclusive promotions. As with most cannabis loyalty programs, participation is tied closely to consent-based marketing communications.

Spend-based tiers and program flexibility

Tier placement within TD Rewards is determined by a customer’s total spending during the current or previous calendar year. This annual evaluation encourages consistent engagement rather than one-time purchases and gives customers a clear incentive to maintain or increase their tier status.

The Dispensary also makes it clear that TD Rewards is subject to change. Program terms allow the company to modify, suspend, or terminate the rewards structure, point values, or benefits if needed. Points may also be adjusted or canceled in certain circumstances, a standard practice in retail loyalty programs.

Privacy and compliance considerations

Because TD Rewards involves digital accounts and marketing communications, it operates within Colorado’s broader consumer privacy framework. Colorado’s privacy laws give consumers rights related to data access and deletion, while federal guidance emphasizes reasonable data security practices. The Dispensary notes that participant information is handled according to its privacy policy, aligning the program with modern expectations around transparency and consent.

Final takeaway

The Dispensary’s TD Rewards program offers a clear, spend-driven path to better value, combining points, tiered earning rates, accessory discounts, and exclusive access. For Colorado shoppers who frequent The Dispensary, TD Rewards provides meaningful incentives—while clearly outlining communication requirements and program flexibility that reflect today’s regulated cannabis retail environment.